Grievance redressal
Grievance officer
In line with the Consumer Protection (E Commerce) Rules, 2020 and the Information Technology Rules, 2021, you can raise any complaint about a product, order, payment or this website with our grievance officer.
Contact
- Name · Susmitha Rejeendran
- Designation · Grievance Officer, Asharee (Alankar Furniture)
- Phone · +91 97475 47462
- Email · support@asharee.com
- Address · Alankar Furniture, Belinda Lifestyle Building, Piravom P.O, Ernakulam 686664
- Hours · 9am to 6pm, Monday to Saturday
Response timelines
- Acknowledgement within 48 hours, with a complaint ticket number
- Resolution within 1 month of receiving your complaint
How to raise a complaint
Use the form on our Contact page, email support@asharee.com or WhatsApp +91 97475 47462. Please include your name, phone, order or enquiry number and a description of the issue with photos if possible. Every complaint receives a ticket number so you can follow up.